Impact of psychological traits on user performance in information systems delivering customer service: IS management perspective
نویسندگان
چکیده
a Institute of Computer Science, Atomic Energy Research Establishment, Bangladesh Atomic Energy Commission, Savar, Dhaka, Bangladesh b Program in Regional Information, College of Agriculture and Life Sciences, Seoul National University, San 56-1, Sillim-dong, Seoul 151-742, Republic of Korea c Research Institute for Agriculture & Life Sciences, Seoul National University, Gwanak-599, Gwanak-ro, Gwana-gu, Seoul 151-742, Republic of Korea
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ورودعنوان ژورنال:
- Decision Support Systems
دوره 54 شماره
صفحات -
تاریخ انتشار 2012